Services and Parts
To
fulfil our promise of "The best back-up in the business",
Bradshaw Electric Vehicles carries a range of over 7,000 different
service items and spare parts. Additionally, we provide fully trained
mobile service engineers - through an extensive UK and expanding
International Network.
Our spares portfolio
includes a complete line of Taylor Dunn, Club Car and Bradshaw
parts, as well as more common items for other manufacturers.
This considerable investment is backed by our ISO9001: 2000
accredited systems.
A fully computerised
stock system enables us to provide 95% of all parts within
a 24-hour period. Our standard stock range includes small items
such as split pins through to complete drive axles. Export
customers are afforded a same-day despatch service for orders
placed by 14.00 hours UK time.
Batteries are
critical to electric vehicles – recognising that sometimes
several of these may need replacing together, quickly, Bradshaw
Electric Vehicles carries a considerable depth of stock of
batteries.
Service Policy
Our
service policy is simple: To keep your vehicles running, through
proper, scheduled maintenance and should a breakdown occur, to
restore your vehicle to working condition with the minimum delay
or inconvenience.
Our vehicles perform critical roles within many of our customers operations.
Component failures can be expensive. To minimise these, Bradshaw
Electric Vehicles only use proven and reliable component sources.
Our selectionand quality control standards are rigorous. Our ISO 9001:2000
procedures include an annual quality audit of suppliers - part
of our commitment to an on-going improvement in quality standards.
Service Network
Bradshaw Electric Vehicles now have over 50 UK service dealers. These
companies are able to provide extensive support to our customers
throughout the country. Our service dealers comprise of the industry’s
top engineers. Each dealership’s team of service engineers runs
a fleet of fully and specially equipped vehicles.
These vehicles
carry diagnostic equipment, tools and commonly used service
and spare parts. With these vehicles our engineers are able
to provide on-site maintenance and diagnose and repair where
emergency support is necessary.
Service Contracts
Service contracts from Bradshaw Electric Vehicles are available ‘off
the shelf’ or tailored to meet your specific needs. These can
vary from simple service contracts of four visits a year, through
to full maintenance contracts covering all aspects of a vehicle’s
running programme.
Contracts can be tailored to suit individual
vehicle usage profiles – for
example when these are seasonal or arduous. Major service customers
include British Airport Authority and
Ford Motor Company currently operates over 200 Bradshaw vehicles
at their various production plants.
For information from our Services and Parts Department. click
here |